Under best value legislation The Royal Berkshire Fire Authority is required to measure citizens’ satisfaction
with the overall service that is delivered through the Royal Berkshire Fire and Rescue Service. This must be carried
out every three years.
This consultation was carried out by postal questionnaires to 4,000 households in Berkshire in September 2003.
Please click on the hyperlinks below to view the documents:
The
report of the findings
of the survey as applicable to The Royal Berkshire Fire and Rescue Service.
The benchmarking report
that compares The Royal Berkshire Fire and Rescue Service with other Fire and Rescue Services. When reading
the report please note that The Royal Berkshire Fire and Rescue Service is number five. All other brigades are
anonymised.
The text report
where respondants entered their own comments in free text to some of the questions. To put the comments in
context please refer to the
questionnaire.
If you would like any further information please contact us on
by email
|
