Unpublished information can be requested. The easiest way to achieve this is through an electronic request for which no fee will be levied.
Alternatively, requests for information to be provided in a non-electronic manner will be accepted in writing. If the cost of disbursement is greater than £20 then a fee will be levied to supply the information.
Requests for information in writing must include:
• your name and address;
• your telephone number and email address;
• date, and
• clear brief details of the information being sought.
Requests for information in writing should either be sent by post to:
Document Management (Information Request)
Royal Berkshire Fire and Rescue Service
Headquarters
103 Dee Road
Tilehurst
Reading
Berkshire
RG30 4FS
or via submission of an electronic request by using the following link:
Electronic Request
In most circumstances the information will be sent to you within twenty days.
There may be circumstances where it is difficult to determine whether a statutory exemption applies or whether public interest outweighs the statutory exemption. In such circumstances we will agree with you an extension of the twenty day limit.
There may be circumstances where we are unable to provide the information. In a very few cases we will neither be able to confirm or deny that we hold the information you are seeking.
In all cases however we will communicate with you.
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