All visitors to this site view and use all functions at their own risk. Royal Berkshire Fire and Rescue
Service (RBFRS) accepts no liability for any consequential damage caused to the user or their property,
computer-based or otherwise, or software or data, however caused, as a result of their visit to or use of the site.
While the Service tries hard to maintain accuracy, and to make sure information in this site is up to date, it
accepts no liability for problems arising from the data contained in it.
For further information please refer below to the statements on: cookies, copyright, your personal
information, logo usage, hyperlinking, virus protection.
By continuing to browse our website, you consent to our placing cookies on your computer (unless you have chosen
to disable them for each browser and machine you use).
(A cookie is a simple text file which is stored on your computer or mobile device. It is unique to the web
browser you are using and is generated by a website's server. A cookie may contain anonymous information such
as a unique identifier and the site name and some digits and numbers. It allows a website to remember things
like your preferences, the contents of online shopping baskets, and can help some websites target advertising
and content and identify your browsing habits and location etc. Cookies are commonly used on websites on which
you need to login and keep you logged in.)
The material on this website is the copyright of the Royal Berkshire Fire and Rescue Service unless otherwise
specified. Material in the Fire Safety advice pages is based upon guidance issued by the Department for
Communities and Local Government. Material may be downloaded free of charge to file or printer without
requiring special permission. This is subject to the material being reproduced accurately and not being used in a
manner that could be adjudged derogatory to the Brigade or in a misleading context. Where this material is being
issued to others, the source (including its URL) and copyright status must be acknowledged.
Any other proposed use of the material would be subject to the approval, in writing, of the Corporate
Communications Manager at Royal Berkshire Fire and Rescue Service, Headquarters, Newsham Court, Pincents Kiln,
Calcot, Reading, RG31 7SD.
Your Personal Data (Privacy)
Looking After Your Personal Data – Our Commitment to You (Privacy Statement)
Royal Berkshire Fire and Rescue Service (RBFRS) is committed to protecting your personal data and privacy. We
recognise that making sure the personal data we keep about you is accurate and secure is essential to retaining
your confidence and trust. The information you provide to use will only be used for the purpose/s it was
obtained and will never be used for Third Party Marketing.
When we collect your data we will normally tell you
- The purpose for which we are collecting the data
- Any other organisations we might be sharing it with
- Where we have the choice we will ask for your consent
This is known as a Privacy Statement and will be found on any forms or other materials where we collect personal
As a Fire and Rescue Service we deliver the following services
- Providing Fire and Emergency Services under the Fire Services Act 2004
- Enforcing Fire Safety under the Regulatory Reform (Fire Safety) Order 2005
- Managing our own staff under current employment laws
To do this we need personal information about our clients, staff and work contracts
How We Use Your Information
- Record and evaluate our work
- Investigate fires and incidents
- Deliver courses and youth activities
- Provide services for our staff including pay and welfare
- Help you contact other services such as social care, local authorities and voluntary organisations
- Provide relevant safety services such as Home Fire Safety Checks
Sharing Your Information
RBFRS has a responsibility to promote social wellbeing. We often work with other community partners. These may
- Community organisations
- Unitary authorities
- Voluntary Services
- The Health Service
In almost all cases we will make you aware if your information is intended to be used in this way and give you
the opportunity to say NO (informed consent). The only exception to this is when we are required to pass on the
information by law.
Situations Where Your Consent is Not Required
RBFRS is in some cases required by law to provide information to other organisations and in these cases your
consent is not required. Where possible, however, the information will be anonymised to protect your privacy.
The organisations involved include:
- Central Government
- Suppliers employed to process our data
- Other crime and disorder partners
The following are exceptions to the anonymisation of data
- Where the information provided to the crime agencies relates to the prevention and detection of crime
- The information is necessary to prevent serious risk to individuals
- Where the processor is providing a service such as payroll
- Where there is auditing of a service by an outside body in order to prevent and detect fraud.
How Do I Find Out More?
If you have any questions or comments about this Privacy Statement, please contact:
The Information Manager
Royal Berkshire Fire and Rescue Service
The copying and use of the RBFRS badge, RBFRS logo and Making Berkshire Safer strapline are not permitted
without prior approval of RBFRS. The RBFRS logos and name cannot be used to endorse any products or
services without prior written approval of RBFRS. All permission requests should be directed to the
Corporate Communications Manager at the above address. Tell us who you are, the organisation you represent
(if any), how and why you wish to use our logo. Please include your contact details - name, address, telephone
number, fax number and email.
You do not have to ask permission to link directly to pages hosted on the RBFRS web site. We do not object to
you linking directly to our information. However, we do not permit the use of our logos as promotional or
hypertext objects. Please see the paragraph above on logos.
It is our policy to obtain permission to link to other web sites. RBFRS is not responsible for the content or
reliability of any linked web sites and does not necessarily endorse the views expressed within them. Listing
should not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the
time and we have no control over the availability of the linked pages.
RBFRS makes every effort to check and test material at all stages of production. It is always wise for users to
run an anti-virus program on all material downloaded from the Internet. Please also see the information in the
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
Intellectual Property Rights
All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of Royal Berkshire Fire and Rescue Service or its licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent from Royal Berkshire Fire and Rescue Service.
You must not:
* Republish material from our website without prior written consent.
* Sell or rent material from our website.
* Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.
* Redistribute any content from our website, including onto another website.
You agree to use our website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content ordisrupting the normal flow of dialogue within our website.
You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing related purpose without our express written consent.
We may in the future need to restrict access to parts (or all) of our website and reserve full rights to do so. If, at any point, we provide you with a username and password for you to access restricted areas of our website, you must ensure that both your username and password are kept confidential.
Royal Berkshire Fire and Rescue Service may change these terms from time to time and so you should check these terms regularly. Your continued use of our website will be deemed acceptance of the updated or amended terms. If you do not agree to the changes, you should cease using our website immediately.
If any of these terms are determined to be illegal, invalid or otherwise unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive and continue to be binding and enforceable.
Limitation of Liability
THE MATERIALS AT THIS SITE ARE PROVIDED AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY, OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL Royal Berkshire Fire and Rescue Service OR ITS AGENTS OR OFFICERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION, INJURY OR DEATH) ARISING OUT OF THE USE OF OR INABILITY TO USE THE MATERIALS, EVEN IF Royal Berkshire Fire and Rescue Service HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES.
Royal Berkshire Fire and Rescue Service
Newsham Court, Pincents Kiln, Calcot, Reading, Berkshire, RG31 7SD