Royal Berkshire Fire and Rescue Service (RBFRS) aims to contribute to securing a safe society by reducing the incidence of death, injury and damage to property from fire and other emergencies.
How to Contact Us
You may find what you need listed under the Quick Links section, otherwise read on. You can use the main contact address and contact points to contact us, but you may find a more direct route by reading through the following sections first.
01 General Enquiries
For any general enquiries please contact reception@rbfrs.co.uk otherwise use the specific contacts listed below or under the Quick Links section. You can also submit an enquiry using a simple online form by visiting this link
02 Fire safety
For all Community Fire Safety (Prevention) enquiries please click here.
Or if you need to contact a local Fire Safety office use these email contacts:
a. West Berkshire Office: newburyfiresafety@rbfrs.co.uk
b. Reading Borough Office: readingfiresafety@rbfrs.co.uk
c. Windsor and Maidenhead, Bracknell and Wokingham Office: maidenheadfiresafety@rbfrs.co.uk
d. Slough Borough Office: sloughfiresafety@rbfrs.co.uk
03 IRMP
For all Intergrated Risk Management Plan (IRMP) enquiries please visit the Five Year Plan (IRMP) web page or email: reception@rbfrs.co.uk
04 Publication Scheme / Freedom of Information (FOI)
For all Freedom of Information (FOI) enquiries please follow the instructions on the Publication Scheme page.
05 Fire Authority
For any Royal Berkshire Fire Authority enquiries please contact the RBFA Clerk and Monitoring Officer monitoringofficer@rbfrs.co.uk.
06 Press Office and media enquiries / images / incidents
Please visit the Press Office page for further information on press releases, incidents, how to obtain photographs and logos, and other information for media professionals etc.
07 Equality
Should you have any questions about our equality schemes and policies, please refer to the In The Community section for further assistance.
08 Recruitment and personnel
If your query has not been answered by referring to the information on the vacancies and working for us sections, then please email:
the Human Resources department using personnel@rbfrs.co.uk
or send recruitment enquiries to recruitment@rbfrs.co.uk
09 Training (Learning and Development) and commercial training courses
For training centre enquiries, email your enquiry to: tcentre@rbfrs.co.uk
Or if you need to contact us about any aspect of the commercial and industrial training courses we provide to various businesses and organisations, please email: info@train4fire.com or visit our commercial training website: www.train4fire.com to find out more.
10 Web site enquiries
For all web site enquiries please email: webmaster@rbfrs.co.uk
Quick Links
Use these links to find out how to reach us.
- Making comments
- Making compliments
- Reporting complaints
- How to find us - location Maps [PDF]
- Headquarters location [interactive map]
- Training Centre location [interactive map]
- Fire station locations
Headquarters
Royal Berkshire Fire and Rescue Service
Headquarters
103 Dee Road
Tilehurst
Reading
Berkshire
RG30 4FS
Phone: 0118 945 2888
Fax: 0118 959 0510
Training Centre
Royal Berkshire Fire and Rescue Service
Training Centre
Whitley Wood Road
Reading
Berkshire
RG2 8FS
Brigade Training
Phone: 0118 932 2868
Commercial Training
Phone: 0118 921 2527
Fax: 0118 932 2836
