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Royal Berkshire Fire and Rescue Service (RBFRS) aims to contribute to securing a safe society by reducing the incidence of death, injury and damage to property from fire and other emergencies.

Performance and Accounting

Use the links below to view various performance, accounting and corporate plans for Royal Berkshire Fire and Rescue Service. Either use the Quick Links section or scroll down this page to find the relevant information.

1. Corporate Plan and Annual Report
2. National Public Opinion Survey (NPOS) Under best value legislation Royal Berkshire Fire Authority is required to measure citizens’ satisfaction with the overall service that is delivered through the Royal Berkshire Fire and Rescue Service. This must be carried out every three years.

This consultation was carried out by postal questionnaires to 4,000 households in Berkshire in September 2003.

Please click on the hyperlinks below to view the documents:

The report of the findings of the survey as applicable to The Royal Berkshire Fire and Rescue Service.

The benchmarking report that compares The Royal Berkshire Fire and Rescue Service with other Fire and Rescue Services. When reading the report please note that The Royal Berkshire Fire and Rescue Service is number five. All other brigades are anonymised.

The text report where respondants entered their own comments in free text to some of the questions. To put the comments in context please refer to the questionnaire. If you would like any further information please email us


3. Financial Performance
4. Performance Statistics *It may be necessary to maximise the spreadsheet within Excel so that the worksheet tabs can be viewed.


5. Comprehensive Performance Assessment (CPA)
6. Best Value
7. Finance (Precept) Leaflet
8. Other