Royal Berkshire Fire and Rescue Service (RBFRS) aims to contribute to securing a safe society by reducing the incidence of
death, injury and damage to property from fire and other emergencies.
Performance and Accounting
Use the links below to view various performance, accounting and corporate plans for Royal Berkshire Fire
and Rescue Service. Either use the Quick Links section or scroll down this page to find the relevant information.
1. Corporate Plan and Annual Report
2. National Public Opinion Survey (NPOS)
Under best value legislation Royal Berkshire Fire Authority is required to measure citizens’ satisfaction
with the overall service that is delivered through the Royal Berkshire Fire and Rescue Service. This must be carried
out every three years.
This consultation was carried out by postal questionnaires to 4,000 households in Berkshire in September 2003.
Please click on the hyperlinks below to view the documents:
The
report of the findings
of the survey as applicable to The Royal Berkshire Fire and Rescue Service.
The
benchmarking report
that compares The Royal Berkshire Fire and Rescue Service with other Fire and Rescue Services. When reading
the report please note that The Royal Berkshire Fire and Rescue Service is number five. All other brigades are
anonymised.
The
text report
where respondants entered their own comments in free text to some of the questions. To put the comments in
context please refer to the
questionnaire.
If you would like any further information please
email us
3. Financial Performance
4. Performance Statistics
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It may be necessary to maximise the spreadsheet within Excel so that the worksheet tabs can be viewed.
5. Comprehensive Performance Assessment (CPA)
6. Best Value
7. Finance (Precept) Leaflet
8. Other
Quick Links
Use these links to find documents.