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Royal Berkshire Fire and Rescue Service (RBFRS) aims to contribute to securing a safe society by reducing the incidence of death, injury and damage to property from fire and other emergencies.

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Director of People and Organisational Development
Anne-Marie Scott Welcome to Anne-Marie, who joins RBFRS from the London Borough of Hounslow, where she was Assistant Director, Transformation and Human Resources. Anne-Marie has extensive experience in a variety of senior roles in the public and not-for-profit sectors. She has a particular interest in organisational culture and change management and will head-up the organisational development programme.

Her directorate includes the HR and L&D teams and she is looking forward to her new challenge: “I am delighted to be joining RBFRS and will be getting around and meeting people as much as possible over the next few weeks.

“Every local authority is facing enormous pressures to do things differently and the fire and rescue service is no different. Andy Fry has already made significant progress and the organisational development plan is a great starting point. So far, I have seen a lot of energy and commitment in RBFRS and I am very much looking forward to getting started.”

Anne-Marie is from Witney in Oxfordshire and a busy mum of three (almost) grown up children. When she has spare time, she enjoys holidays in the sun, time with friends and has just started to learn to play golf.
Keep Looking When Cooking
monthly campaign - cooking safely For this month’s safety campaign, we are urging people to ‘keep looking when cooking’ to reduce the risk of having a fire in the home.

Every year, more accidental fires in the home nationally are caused by cooking than anything else. What’s more, cooking-related fires tend to result in the most non-fatal casualties and the second most fatalities (after smoking products).

Follow our top tips to avoid burning more than just your food:
  • Never leave cooking unattended, even for a minute
  • Don’t cook if you’ve been drinking alcohol or taking medication
  • Keep the oven and grill clean – a build up of fat can easily catch fire
  • Don’t fill a chip or hot oil pan more than one third full of oil
  • If the oil starts to smoke, it’s too hot – turn off the heat and leave it to cool
  • Never throw water on a chip or hot oil pan – it will flare up and could cause serious injuries
  • If fire breaks out, don’t tackle it yourself: get out, stay out and call 999

Click to view a video: Don't leave cooking unattended.
RBFRS Supports 'Register My Appliance'
Royal Berkshire Fire and Rescue Service (RBFRS) is helping to raise awareness of a new web portal recently launched by the Association of Manufacturers of Domestic Appliances (AMDEA).

New research published reveals just over a third of British purchasers currently register all of their appliances with the manufacturer, leaving many thousands of owners virtually untraceable if a safety repair is required.

‘Register my appliance’ ( provides up-to-date, accurate, contact information for owners who have acquired specific models of appliances within the last twelve years, so manufacturers can issue safety updates or repair notifications to the right homes.

Further information: Click here to find out more | download the leaflet.
Fire risk warning: Winter sun on reflective surfaces
Royal Berkshire Fire and Rescue Service (RBFRS) is warning people of the fire risk caused by the winter sun shining onto reflective surfaces in the home.

The warning comes after a fire was started in a Bracknell bedroom recently by sunlight reflecting off a bedside mirror. The incident took place less than three weeks after a serious house fire in Caversham which a fire investigation determined the most likely cause to be a makeup mirror reflecting light onto nearby curtains.

Further information: Click here to find out more.
Have you experienced a fire in the home?
If you have experienced a fire in the past 12 months then you can help improve the safety of other local people - and help Royal Berkshire Fire and Rescue Service (RBFRS) - by taking part in an important online survey at

RBFRS has linked up with eight other fire and rescue services and the University of Greenwich to find out how people behave when encountering a fire at home. The findings will give a valuable insight to help fire services plan and develop their services, and limit the impact of fires in the home.

Further information: Click here to find out more.

Environment Agency flood warning icons Environment Agency logo

•  Flooding Advice for the Public PHE/EA leaflet
•  After Floods Advice TVP leaflet
•  Flood Safety Advice RBFRS leaflet

Read our Flood Safety Advice

Find out more about Sand bags, driving advice and other flooding guidance

For information about flooding in your area:
Contact the Environment Agency’s Floodline on 0845 988 1188 or visit their website:

Please note that Fire and Rescue Services DO NOT hold stocks of sandbags. Please contact your local authority for advice.
Driving on flooded roads
Drivers are urged not to risk their lives by driving into floods. Firefighters have been called to rescue the occupants of vehicles that have become totally submerged, where people have been lucky to escape with their lives. Even if there is no Road Closed sign, use your common sense and take a different route where necessary. Allow plenty of time for your journey in case you have to take a detour and if you see a Road Closed sign, don't ignore it.

• Flooding: facts and figures
• Flood Safety Advice Inside Your Home
• Flood Safety Advice Outside Your Home
• Flood Safety Advice leaflet [PDF]

Carbon Monoxide Awareness
carbon monoxide awareness If your home is flooded, you may be tempted to use other appliances to cook, heat, or to dry out or pump water from your property, most of which are not designed to be used inside the home.

Download: Carbon Monoxide Awareness leaflet [PDF]

Fire Authority sets future direction
Royal Berkshire Fire Authority (RBFA) is focusing on the future with a new policy direction and strategic commitments.

For more information:
Safety Advice: electrical safety

See the latest electrical product recall information

Visit the Electrical Safety First website for - home safety advice, news and guides
Council Tax Information 2014-15
Find out more in our Council Tax Information Leaflet 2013-14.
Are you Blue Light Aware ?
Watch a short video to find out the best way to react and prevent placing yourself in danger or breaking the law when you see an emergency service vehicle on a ’blue light’ run. Watch the: Blue Light Aware video.
Safety Advice
Ten Year Smoke Detector Get A Home Fire Safety Check

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In case of fire: Get Out. Stay Out. Call 999.
Useful Advice and Guidance
Find the latest up to date advice and guidance.

How to Call 999 for the Deaf / Speech Impaired
Find out how to call 999 for the deaf / speech impaired (SMS).

Test Your Smoke Alarm Every Week!

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