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Our Performance

Every year, we set targets for our performance to ensure we are delivering what we have promised in our strategic commitments. We monitor our performance against our targets on an ongoing basis and formally report to the Audit and Governance Committee every quarter. The most recent quarterly reports are available below. In addition to information about our progress towards our targets, these include details of our main areas of risk, our financial position, and our contracts and projects. The data on this page may change due to ongoing data capture.

Our Performance in September 2023

Total number of incidents in Berkshire

684

Percentage of occasions we responded within 10 minutes

75.6%

(Target: 75%)

Safe and Well visits carried out

459

Total number of Fire Safety Audits completed

52

Number of complaints received 

2

Our performance last quarter (July – September 2023)

Total number of incidents In Berkshire

2097

Occasions we responded to emergency incidents within 10 minutes

72.9%

Increase in referrals for Safe and Well visits received from our partners

13.8%

Full Fire Safety Audits with a ‘Broadly Compliant’ result

60.4%

Percentage of working time lost to staff sickness across all groups

4.8%

Compliant spend as a percentage of our overall spend

100.0%