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Our Performance

Every year, we set targets for our performance to ensure we are delivering what we have promised in our strategic commitments. We monitor our performance against our targets on an ongoing basis and formally report to the Audit and Governance Committee every quarter. The most recent quarterly reports are available below. In addition to information about our progress towards our targets, these include details of our main areas of risk, our financial position and our contracts and projects. The data on this page may change due to on-going data capture.

Please note that during March 2020, the Service put temporary measures in place to help control the spread of coronavirus and ensure our teams continue to be available to respond to emergencies. As a result, non-risk critical visits were suspended with the exception to individuals considered to be of the highest risk from fire, which is reflected on performance reporting in this period.

Our performance in March 2021

In March 2021, we responded to a total of 517 incidents in Berkshire
	In March 2021, we completed 23 Fire safety audits
	In March 2021, we responded to incidents within 10 minutes on 81.6% of occasions
1 complaint received in March 2021
	In March 2021, we carried out 217 safe and well visits

Our performance last quarter (July - September 2020/21)

Between July to September 2020/2021, 40% of eligible staff successfully completed fitness test
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July to September performance - 100% compliant spend as a percentage of overall spend

*Fitness testing. As at quarter end, 40% of the 395 eligible personnel have been tested with all 158 personnel achieving the required standard.