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Our Performance

Every year, we set targets for our performance to ensure we are delivering what we have promised in our strategic commitments. We monitor our performance against our targets on an ongoing basis and formally report to the Audit and Governance Committee every quarter. The most recent quarterly reports are available below. In addition to information about our progress towards our targets, these include details of our main areas of risk, our financial position, and our contracts and projects. The data on this page may change due to ongoing data capture.

Our Performance in January 2024

Total number of incidents in Berkshire

751

Percentage of occasions we responded within 10 minutes

66.6%

(Target: 75%)

Safe and Well visits carried out

445

Total number of Fire Safety Audits completed

64

Number of complaints received 

1

Our performance last quarter (October – December 2023)

Total number of incidents In Berkshire

2075

Occasions we responded to emergency incidents within 10 minutes

71.5%

Increase in referrals for Safe and Well visits received from our partners

8.4%

Full Fire Safety Audits with a ‘Broadly Compliant’ result

64.5%

Percentage of working time lost to staff sickness across all groups

6.9%

Compliant spend as a percentage of our overall spend

100.0%