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This website is intended to provide helpful information to the public. There is a wealth of information and also points of contact to ensure that you are able to access the information you need.

Terms of Use

By accessing this website, you are agreeing to be bound by these website Terms and Conditions of use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. The materials contained in this website are protected by applicable copyright and trade mark law.


While Royal Berkshire Fire and Rescue Service (RBFRS) tries hard to maintain accuracy and to make sure information in this site is up to date, it accepts no liability for problems arising from the data contained in it.

All visitors to this site view and use all functions at their own risk. RBFRS accepts no liability for any consequential damage caused to the user or their property, computer-based or otherwise, or software or data, however, caused, as a result of their visit to or use of the site.

For further information please refer to the statements below:

Acceptable Use

You agree to use our website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website.

You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing related purpose without our express written consent.

Virus Protection

RBFRS makes every effort to check and test material at all stages of production. It is always wise for users to run an anti-virus program on all material downloaded from the Internet. Please also see the information in the disclaimer section.

Website Cookies

By continuing to browse our website, you consent to our placing cookies on your computer (unless you have chosen to disable them for each browser and device you use) – for further information please see our Cookies page.

Copyright Notice

The material on this website is the copyright of the Royal Berkshire Fire and Rescue Service unless otherwise specified. The material in the Fire Safety advice pages is based upon guidance issued by the Department for Communities and Local Government. The material may be downloaded free of charge to file or printer without requiring special permission. This is subject to the material being reproduced accurately and not being used in a manner that could be adjudged derogatory to the Service or in a misleading context. Where this material is being issued to others, the source (including its URL) and copyright status must be acknowledged.

Any other proposed use of the material would be subject to the approval, in writing, of the Head of Corporate Services at Royal Berkshire Fire and Rescue Service, Headquarters, Newsham Court, Pincents Kiln, Calcot, Reading, RG31 7SD.

Logo Usage

The copying and use of the RBFRS badge, RBFRS logo and our strapline are not permitted without prior approval of RBFRS. The RBFRS logos and name cannot be used to endorse any products or services without the prior written approval of RBFRS. All permission requests should be directed to the Head of Corporate Services at the above address. Tell us who you are, the organisation you represent (if any), how and why you wish to use our logo. Please include your contact details – name, address, telephone number and email.

Linking to External Websites

RBFRS is not responsible for the content or reliability of any linked websites and does not necessarily endorse the views expressed within them. The listing should not be taken as an endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the accuracy or availability of the linked pages.

Linking to RBFRS

You do not have to ask permission to link directly to pages on the RBFRS website. We do not object to you linking directly to our information. However, we do not permit the use of our logos as promotional or hypertext objects. Please see the paragraph above on logos.

Intellectual Property Rights

All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of Royal Berkshire Fire and Rescue Service or its licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent from Royal Berkshire Fire and Rescue Service.

You must not:

  • Republish material from our website without prior written consent.
  • Sell or rent material from our website.
  • Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.
  • Redistribute any content from our website, including on another website.
Restricted Access

We may in the future need to restrict access to parts (or all) of our website and reserve full rights to do so. If, at any point, we provide you with a username and password for you to access restricted areas of our website, you must ensure that both your username and password are kept confidential.


Royal Berkshire Fire and Rescue Service may change these terms from time to time and so you should check these terms regularly. Your continued use of our website will be deemed acceptance of the updated or amended terms. If you do not agree to the changes, you should cease using our website immediately.

If any of these terms are determined to be illegal, invalid or otherwise unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive and continue to be binding and enforceable.

Limitation of Liability

The materials at this site are provided as is” without any express or implied warranty of any kind including warranties of merchantability, non-infringement of intellectual property, or fitness for any particular purpose. In no event shall Royal Berkshire Fire and Rescue Service or its agents or officers be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if Royal Berkshire Fire and Rescue Service has been advised of the possibility of such loss or damages.

Royal Berkshire Fire and Rescue Service
Newsham Court, Pincents Kiln, Calcot, Reading, Berkshire, RG31 7SD