Please note, there may be delays in processing your request for information due to the current Coronavirus (COVID-19) situation, as we have to prioritise other work to ensure our teams continue to be available to respond to emergencies.
Thank you for your patience and understanding at this challenging time.
Following the attendance of Royal Berkshire Fire and Rescue Service (RBFRS) at an incident a report is completed using our Incident Recording System (IRS).
This incident information is mainly collated for statistical purposes and determined by the Home Office, it covers fires, false alarms and non-fire incidents. It will include basic details about the incident, such as where the fire took place, the time we were called and what we believe is the most likely cause of the fire.
From this system an IRS Report (incident report) can be generated.
Depending on the nature of an incident, a more detailed Fire Investigation Report may also be produced by the Fire Investigation Team.
How to make a request
Individuals and organisations affected by an incident that we have attended may require information, such as official confirmation of attendance, an incident reference number, or an Incident Report.
To request this information, please email IncidentReports@rbfrs.co.uk or write to:
Information Governance Team
Royal Berkshire Fire and Rescue Service
Your request should include:
Your full name
Your contact details
Why you need the incident information/report
Detail about the incident to help us identify it - for example, the type of incident and the date, time and full address of where it happened.
Is there a charge?
We do not charge for written confirmation of our attendance at an incident, and will also provide an incident reference number.
Charges will apply if you require a report, the current charge for an IRS Report is £107.00, and a Fire Investigation Report is £371 + VAT - for further information see the Costs and Fees section.
We currently accept payment by cheque and BACS - full details of how to pay will be provided to you.
Please note, charges are reviewed each financial year by the Fire Authority.
For further information about how we use your personal data, please read our Privacy Notice - Requests for incident information.