Incident Reports

Following the attendance of Royal Berkshire Fire and Rescue Service (RBFRS) at an incident, a report is completed using the Incident Recording System (IRS).  

This incident information is mainly collated for statistical purposes and determined by the Government (Ministry of Housing, Communities & Local Government), it covers fires, false alarms and non-fire incidents such as road traffic collisions and flooding. Incident Reports will include:

• basic detail about the incident
• the resources used
• the action taken
• information about damage, where relevant
• what we believe is the most likely cause of the incident

Depending on the nature of an incident, a more detailed Fire Investigation Report may also be produced by our Fire Investigation Team or the Thames Valley Forensic Fire Scene Investigation Unit.

If we attended an incident that affected you or your organisation, you may need an incident reference number, official confirmation of attendance or an Incident Report.

To request this information, you can submit an enquiry via the online form on the Contact Us page, email IncidentReports@rbfrs.co.uk directly or write to:

Information Governance Team
Royal Berkshire Fire and Rescue Service
Newsham Court
Pincents Kiln
Calcot
Reading
Berkshire
RG31 7SD

Your request should include:

• Your full name
• Your contact details
• Why you need the incident information/report
• Detail about the incident to help us identify it – for example, the type of incident and the date, time and full address of where it happened.

We do not charge for written confirmation of our attendance at an incident, and will also provide the incident reference number.

Charges will apply if you require a report, the current charge for an IRS Report is £137.00, and a Fire Investigation Report is £476.00 + VAT – for further information see the Costs and Fees section.

If you request a report we will send you an invoice with full payment details. We accept payment by BACS or cheque.
Charges are reviewed annually by the Fire Authority (implemented on 01 April).

Please note, sensitive and confidential information will be redacted (removed) from the report along with all personal data.

For further information about how we use your personal data, please read our Privacy Notice – Requests for Incident Information and Incident Reports [adobe pdf].