At 7:20pm on Friday, 20 December, we received a report of a trapped person on Broad Street in Reading.
Royal Berkshire Fire and Rescue Service crews from Caversham Road and Wokingham Road fire stations were sent to the scene.
Upon arrival, crews discovered a person trapped in a lift. Firefighters worked with the lift keyholder to release the person.
Crews were at the scene for around 13 minutes.