Only Call 999 In an Emergency

Thames Valley Fire Control Service is currently experiencing a high volume of calls about bonfires, barbecues and other potential fire risks.

Given that conditions remain dry, we are continuing to regularly respond to outdoor fires and understand the concern that people may have about one starting.

However, we are again asking that you only call 999 to report genuine emergencies.

Our Control Room Staff are working hard to answer emergency calls and support our crews during this period of increased demand. We ask that all staff are treated with respect. Abusive or aggressive behaviour towards our people will not be tolerated.

Where possible, we are working with farmers, landowners and property managers to help mitigate the risk of outdoor fires on their land. However, we are unable to respond to reports of barbecue, bonfires or other fire risks unless an emergency incident occurs.

If you do discover a fire, please get to a safe place and call 999 immediately. Provide as much information as to the location of the fire as you can to help our crews reach you as quickly as possible.

The Service can provide safety advice and respond to fires. However, responsibility for maintaining land usually rests with the landowner. Concerns relating to waste, environmental nuisance, derelict land, or anti-social behaviour should be addressed by the local authority, police or other agencies.

• Do not start bonfires
• Do not use disposable barbecues
• Do not use fireworks
• Dispose of litter, especially cigarettes, properly.

• Talk to the landowner if they can be identified and it is safe and appropriate to do so.
• Keep your own property clear of combustible materials, including dry vegetation, rubbish, leaves, and garden waste.
• Maintain a clear space around your home and any sheds, garages, or outbuildings where possible.
• Report fly-tipping, waste accumulation, or overgrown land to your local authority.
• Report deliberate fire-setting, vandalism, or anti-social behaviour to the police.
• Be extra vigilant during hot, dry weather, when grass and vegetation can ignite and spread fire rapidly.

Call 999 immediately if:

1. You discover a fire.
2. Smoke or flames are visible.
3. There is an immediate risk to life or property.
4. You believe a fire is spreading or is likely to spread.

You can read more about preventing outdoor fires by visiting our Safety Pages.