Are you a resident?

To qualify for this free Safe and Well visit, you must answer yes to at least one of the following: 

  • Have limited mobility
  • Be an oxygen user
  • Have a sensory need (hearing and/ or sight)
  • Have a hoarded home
  • Confined to the bed
  • Aged 65 and over
  • Have a learning disability

We will also consider you for a free Safe and Well Visit if you answer yes to any of the following:

  • Have a drug or alcohol dependency
  • Have emollient creams applied to your skin
  • Have mental health needs
  • Are a smoker
  • Are living alone


If you answer yes to any of the above, or have any questions about our Safe and Well visit service, please either contact us on:

Freephone: 0800 587 6679


If you would like to request a Safe and Well visit, please either:


You can then, email or post your information or form to the following:



Royal Berkshire Fire and Rescue Service


Newsham Court

Pincents Kiln



RG31 7SD

If you don’t qualify for a free Safe and Well visit then please visit our safety information on our website to find advice: Alternatively, contact your local fire station for home fire safety advice or email