Royal Berkshire Fire and Rescue Service is limiting non-essential contact with the public to help control the spread of Coronavirus and ensure our teams continue to be available to respond to emergencies.
We are also taking responsible steps to protect our communities and staff from unnecessary risk by suspending Safe and Well Visits, with the exception to individuals considered to be of the highest risk from fire.
We will update you as the situation progresses at rbfrs.co.uk/coronavirus
To qualify for this free Safe and Well visit, the resident must answer yes to at least one of the following:
We will also consider you for a free Safe and Well Visit if you answer yes to any of the following:
- Have a drug or alcohol dependency
- Have emollient creams applied to your skin
- Have mental health needs
- Are a smoker
- Are living alone
- Have no smoke detection or have had a previous fire
If you answer yes to any of the above, or have any questions about our Safe and Well visit service, please either contact us on:
Freephone: 0800 587 6679
If you would like to request a Safe and Well visit for a resident, please either:
You can then, email or post the information or form to the following:
Royal Berkshire Fire and Rescue Service
FREEPOST – RTLB – REXS – JBXZ
If the individual doesn’t qualify for a free Safe and Well visit then contact the local fire station for home fire safety advice or use the above email to contact us.